Last Updated: September 2026

At STELLAR SPARROW, we strive to ensure that every customer is satisfied with their purchase. If you are not completely happy with your order, we're here to help.

1. Refunds

Once the returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved:

• Prepaid orders will be refunded to the original payment method.

• Cash on Delivery (COD) orders will be refunded via bank transfer or UPI.

Refunds are generally processed within 5–7 business days after successful inspection of the returned item. Bank or payment gateway processing times may vary.

2. Order Cancellation

Orders may be cancelled before they are shipped.

Once an order has been dispatched, it cannot be cancelled and will be subject to the return policy outlined above.

3. International Orders

At present, international orders are not eligible for return or exchange unless the item received is defective, damaged, or incorrect.

4. Contact Us

For any questions regarding returns, exchanges, or refunds, please contact:

STELLAR SPARROW
Website: https://stellarsparrow.in/
Email: care@stellarsparrow.in

Our customer support team will respond within 24–48 business hours.